However, recommending Drift for companies who want multiple teams to use its live chat features, such as routing leads and conversations to different departments, is only available at Drift’s highest price point. Cannot use Drift for multiple teams unless you’re on the Enterprise plan: Drift really pushes companies to get on their most expensive plan, which is understandable.Their most powerful automation features, like the Drift Qualification Bot, are also only available at the enterprise-level pricing plan. If you want 24/7 support for your team, you need to negotiate enterprise-level pricing. If you have multiple teams and want to route leads and conversations among them, you need to negotiate enterprise-level pricing. Pricing: Pricing is the number one objection to Drift.Some notables are Salesforce, Clearbit, Marketo, Shopify, Hubspot, and Zapier. Integrations: Drift has a lot of great integrations, many of which are built natively on the platform. ![]()
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